Shipping Policy
We want you to be able to experience our Handcrafted organic products right away…so we ship FREE when you order $75 or more and Less than $69.99 will ship by weight not to exceed $8.50!
In most cases, we ship out your order the business day after you place it. Place your order before 5 p.m. Mountain Time and once we verify billing and shipping information, we will get your order packaged and ready to ship out! We ship fast via USPS which does pick up and deliver Saturdays! Most orders arrive 3-4 business days after placing your order.
If your order is placed over the weekend or on major U.S. holidays like Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day and New Year’s Day, it will ship out the following business day.
Where we ship
We ship domestically to the U.S. only at this time. If you are looking to ship items to an international location, please email info@royalreservehemp.com.
Backorders
We try to minimize backorders as much as possible, but if your item is backordered, we’ll work to resolve it quickly and keep you in the loop.
Delivery time
Your order will arrive via the U.S. Postal Service usually within 3-4 business days. Delivery time may vary due to weather, etc. Don’t forget to allow extra time for weekends and holidays.
Tracking orders
Want to check your order? When your order is shipped, you will be sent a USPS tracking number via email.
Return Policy
Don’t love it? Return it. We stand behind our products.
We make effective products that work for most people but if you are not fully satisfied, we’ll make it right. Simply return the unused portion to us and you will receive a full refund. You can ship via any method, whatever is the least expensive for you. If we made a mistake on our end, we will pay for shipping!
Did any of your products arrived damaged?
Hang onto your shipment and DO NOT discard any damaged boxes, packaging, or products. Notify us with pictures at info@royalreservehemp.com and we will make it right.
Our love-it-or-return-it policy:
- 30 day return policy from the day it arrives
- No restocking fee
- All refunds issued back to original payment method
- A portion of the product must be unused
- Customer pays the shipping back to:Loveland Health & Wellness 526 Cleveland Ave, Loveland, Colorado 80537
- If we made a mistake, we will cover the shipping cost!
Essential Oils-return- policy:
- Due to the nature of essential oils and our standard for purity we cannot accept returns for open items
- Items may be returned unopened for a full refund within 30 days of delivery
All Refunds will be made upon receiving the product back.
If you require additional assistance, contact us by phone or text at 970-724-4876